My stay at Matterhorn Lodge was truly special. The staff was warm and helpful, creating a family-like atmosphere, and the location was quiet yet close to everything. The spa offered a great way to unwind after skiing, although I found it a bit inconvenient that I had to request spa services. Overall, it was a nice experience with stunning views of the Matterhorn.
Rooms
9.0
I stayed in a spacious room with a beautiful view of the Matterhorn. The decor was stylish and functional, making it feel cozy yet luxurious. My only concern was that the balcony overhang made it slightly difficult to enjoy the full view from inside.
Service
10.0
The service was great with a personal touch. I felt like the staff genuinely cared, especially Florian and Ruth, who made my stay feel special. They were always ready to assist with a smile.
Location
9.0
The lodge is situated on a quiet street, just a short walk from main attractions and the train station. It was easy to explore Zermatt and enjoy the serene environment.
Dining
8.0
I enjoyed the breakfast offerings, which were fresh and locally produced. They were willing to accommodate different dietary requests, making it even better. I just wished breakfast was included with the stay.
Facilities
8.0
The spa facilities were excellent, though I needed to notify the staff to activate the services, which felt a bit inconvenient. Still, the spa ambiance was clean and inviting.
Jack
United States of America,
February
2025
6.6/10
My stay at Matterhorn Lodge Boutique Hotel was fantastic overall. The views of the Matterhorn from my room’s balcony were amazing, and the spa was a perfect way to unwind after a day of hiking. The breakfast spread was impressive, with everything from local meats and cheeses to delicious eggs. However, I did wish for a little more variety in the breakfast options, but that didn't really affect my stay much.
Rooms
10.0
The room was spacious and well-appointed, featuring a comfortable layout that made my stay enjoyable. I loved the open design between the bedroom and bathroom, and the large bathroom amenities were great.
Service
10.0
The staff here were genuinely warm and welcoming. They quickly learned my preferences and went above and beyond to make my stay nice, like inviting me to join their local community event.
Location
10.0
Located just a short walk from the bustling Bahnhofstrasse, yet in a quieter part of Zermatt, it was the perfect base for exploring the area without the noise.
Dining
10.0
Breakfast was a highlight, with a great selection of fresh local products. The coffee was really good, and the way they prepared the eggs was a good surprise.
Facilities
10.0
The spa facilities were fantastic, providing a nice retreat after long days of outdoor activity. Everything was clean and comfortable, elevating my relaxation.
John
United States of America,
January
2025
7.4/10
My stay at Matterhorn Lodge was simply fantastic! The views of the Matterhorn from my room were amazing, and I loved the spacious, beautifully appointed accommodations. The staff was incredibly warm and welcoming, providing a personalized touch that enhanced my experience. However, I did find it a bit frustrating that the amenities were closed nightly, which limited evening socializing options. Overall, I’m excited to plan a return trip for longer!
Rooms
10.0
The room was spacious and well-designed with beautiful decor, offering a stunning view of the Matterhorn. I loved having a large sliding glass door leading to my own deck area.
Service
10.0
The staff were super friendly and went above and beyond to make my stay enjoyable. They helped me navigate my trip and even provided local wine upon arrival.
Location
10.0
I loved the hotel's location. It was in a quiet area yet just a short walk to the bustling center of Zermatt, making it super convenient for exploring.
Dining
10.0
Breakfast spread had a good variety, featuring local cheeses and freshly cooked eggs. It was delicious and set a great tone for the day!
Facilities
10.0
The spa was a major highlight, offering a calm space to unwind after a day of activities. I really appreciated the range of treatments available.
Kevin
United States of America,
December
2024
6.8/10
My stay at Matterhorn Lodge was truly lovely. The location is perfect, just a short walk to the city center and with stunning views of the Matterhorn. The staff made me feel so welcome and catered to my every need. however, I did notice the lobby area closed in the evening, limiting options for relaxation after dinner.
Rooms
10.0
My room was spacious and well-designed, featuring quality linens and a beautiful view of the Matterhorn. It was also impeccably clean. I appreciated the ample closet space as well.
Service
10.0
The service was really good, with warm and friendly staff who made me feel like family. Raphael and Leah remembered my preferences and even prepared a packed breakfast when I had an early departure.
Location
10.0
Being in a quiet area yet close to everything in Zermatt was ideal. I enjoyed the ease of getting to the train station and local attractions within minutes.
Dining
10.0
Breakfast was delicious and felt personalized. I loved that the manager took the time to serve coffee and cook eggs to order.
Facilities
10.0
The spa facilities were a highlight of my stay, with a relaxing jacuzzi and steam rooms available. I felt refreshed after enjoying the treatments.
Frank
United States of America,
October
2024
5.4/10
Overall, my stay at Matterhorn Lodge Boutique Hotel & Apartments was quite pleasant, though it wasn’t perfect. The spacious suite with stunning views of the Matterhorn made a lasting impression, and the breakfast buffet had a great variety, including made-to-order eggs. However, the lack of air conditioning made my room a bit warm, and I encountered some service hiccups with the lighting in my suite that weren't fixed during my stay.
Rooms
8.0
I loved the spaciousness of my panorama suite, complete with a cozy king bed and beautiful views. However, I faced issues with some lamps not working during my entire stay.
Service
7.0
Most of the staff were incredibly friendly and attentive, making me feel right at home, although the reception was a bit less accommodating at times.
Location
10.0
The hotel's location was perfect, nestled in a quiet area yet within easy walking distance to key attractions and restaurants.
Dining
8.0
Breakfast was a highlight, with a robust selection of locally sourced items and eggs cooked to order, although its replenishment could be slow.
Facilities
9.0
The spa was a real treat, providing a fantastic spot to relax after a day of exploring, though I wished for a microwave in my room.
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Matterhorn Lodge Boutique Hotel & Apartments20.04
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21.04.2025